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What to measure in Supply Chain? January 31, 2004 (Download .pdf 51.0 KB)
It is crucial that the measurement of Supply Chain performance indicators are synchronized with the overall supply chain strategy. Often the measurement of performance indictors begins at a functional level and with the formation of supply chain these do not change much.....read more
Real Options January 15, 2004 (Download .pdf 55.5 KB)
A real option is the right, but not the obligation, to take an action that will either help maximize the upside or limit the downside of a capital investment. Like financial options, real options can be valued using options-pricing models.....read more
Telemarketing Analytics December 31, 2003 (Download .pdf 44.6 KB)
Telemarketing is bracketed under two types: Inbound and Outbound. The functioning of the planning and rostering processes varies between inbound and outbound.....read more
Building Intelligence in Budgeting December 15, 2003 (Download .pdf 70 KB)
For every organization, a budget is a road map to be followed. Budget preparation though is a mere academic exercise for some organizations, while others make it a business-planning tool.....read more
Analytics for Retail Banking November 30, 2003 (Download .pdf 122 KB)
The two immutable truths of retail banking are the customer is at the heart of retail banking and knowing the customer and driving profitability through this knowledge is the lifeblood of retail banking.....read more
Virtual Supply Chains November 15, 2003 (Download .pdf 62.9 KB)
A well designed supply chain caters to the needs of different customer segments and at the same time manages common facilities, management, suppliers and distribution channels.....read more
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